Instagram now allows users to send messages directly from the web

Instagram now allows users to send messages directly from the web

Just like WhatsApp web, Instagram users will now allow users to direct messages from the web. Instagram is also testing its own separate messaging app ‘Direct’ in six different countries.

Starting today, Instagram is bringing its direct messaging system to its desktop site, meaning that you can finally communicate with your browser. As always seems to be a convenience in testing, it is good to confirm that it is indeed on the way.


The information comes from Instagram CEO Adam Mosseri, who tweeted his hopes that he could bring it “soon” to all users after the trial period. We’ve heard about the tests for some time – the ever-reliable Jane Wong reported that the company was conducting tests on the scandal last February. Last October she revealed screenshots of a study, too. Clearly this is what Instagram is trying to do. It is the first time it has come out publicly.

Earlier in 2016, Instagram added a notification feature and later in 2017 added the Explore feature for web users. Now, the ability to send DMs will be a major relief for a company that boasts a user base of over one billion. Meanwhile, Facebook unveiled its chat feature on mobile, before it made it public on mobile phones. 

Direct on the web will apparently do a lot of work as it will on the app. According to The Verge, you can start new conversations, reply to existing messages, and share photos from the web. Considering there are many businesses that communicate with customers through Instagram DM, I think this is going to make the lives of many support personnel easier.
Facebook, the parent company of Instagram, is working hard on messaging to add its unsatisfied apps. CEO Mark Zuckerberg has stated his intention to integrate messages from Facebook Messenger, WhatsApp, and Instagram Direct into a larger inbox simultaneously. I won’t be able to tell you whether Direct plays on the web or not, but it definitely brings the messaging experience on IG to how it is on its sister platform.
The company said that the company is in an upheaval situation, noting that Facebook is not fighting if the Federal Trade Commission (FTC) is fighting over an antitrust investigation, which could mean that the FTC is on its own Can forcibly break many services. The FTC has already put the kibosh on the company’s plans to integrate its messages. One wonders if this detent is the reason for Direct on the Web, after all: it is not that the company can focus on the integration process at the moment.
To be clear, Instagram has had both a web client and DM since 2013. This means that the DM takes so long to finally roll over the web. We actually found a standalone Instagram DM app – strange niche threads – before DM was found on the web.

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